After someone buys a ticket from a primary box office -- known as the primary ticket seller -- the buyer has the right to sell that reservation to any other person. Suppliers in the secondary ticket market may be licensed ticket sellers, ticket firms, box office promoters, and individuals like you. Only Santa Rosa Tickets gets its tickets from a popular ticket marketplace, and restricts search results for only Santa Rosa and neighboring areas so you will quickly find the perfect seats in your area.
The secondary market run on a ”price based on demand” model, and you may find that price points fluctuate as you get closer to the event. It’s not surprising to find seats go for below venue pricing. You may also find hot seats for shows that are sold out that might cost more than the box office purchase price. The rule to the secondary ticket market is to look back over time to find who’s coming to Santa Rosa.
Depending on the individual sale, you might get your tickets in a few different methods:
E-mail: A PIN code will be e-mailed to you before the event, that you should print your actual ticket. These e-tickets might need to be downloaded via My Ticket Tracker.
Mailed: The seller will mail the tickets through FedEx. Tickets are pledged to arrive before the event starts, and you will be sent a FedEx tracking id once they goes out.
Will Call Office: Tickets will be waiting in the venue box office or will call area.
Outside Pick-up: Tickets have to be collected at a 3rd party location (not more than 20-30 minutes away from the event).
Paperless: The seller will meet your party at the gate and go with you to the box office.
Flash: The ticket seller will ship you a gift card that you will show at the event front gate. It will have the initial sale info and will give a viable receipt.
You can pick a different shipping address -- including P.O. boxes -- for most purchases placed via Only Santa Rosa Tickets. However, on sales past $750, the seller can decline to mail to a separate place other than the billing address. Furthermore, sellers may ask for a signed authorization from the customer if they need evidence that the alternative shipping address is valid.
Instant tickets generally become available to download and print once you place your order. Please allow for processing time, which might take up to one business day. You will get a confirmation email showing you how to access your instant tickets.
To make sure you have a great time in Santa Rosa, all tickets have a 100% Money Back Guarantee in case:
- The seller doesn’t fulfill your order
- You receive your tickets after the event begins
- The purchased tickets are deemed unacceptable by the venue. (Verifiable evidence must be produced by the venue in the form of a written letter.)
- The event was canceled with no rescheduled date. (Reimbursement does not include shipping costs.)
Tickets from Only Santa Rosa Tickets are usually first-come, first-served. If another buyer completes their purchase before you, your purchase will close during purchase. In that case, you will need to return to that event and try purchasing a new seat.
Many sellers have many groups of tickets and can fulfill parties easier if they don't put the seat numbers on most listings. Of course, you'll find general rows and sections to pick from. Know that your party will still be side by side to each other unless shown in the description.
As this is a resale marketplace, the original buyer’s name will show up on the ticket rather than yours. However, you will still be let into the event, as it's the bar code that's needed for entry.
To prevent ticketing scams, most tickets are unique entities. As such, if your tickets are lost, ruined, or stolen, you can reach out to the seller to ask if they are able to replace lost tickets. However, sales cannot be refunded.
If an event has been permanently canceled, you are entitled to a complete refund (shipping not refundable). If the event is delayed and set for another date, your tickets will transfer to the new day.